1. Policy Overview
Shenzhen EEnovance Energy Technology Co., Ltd. ("Eenovance Energy", "we", "us", or "our") recognizes the importance of protecting user privacy and commits to respecting and safeguarding your personal data. This Privacy Policy ("Policy") aims to clarify how we collect, use, disclose, protect, and retain your personal data. Please read and understand this Policy carefully before using our websites, products, or services.
2. Scope of Application
This Policy applies to websites owned and operated by Eenovance Energy, as well as all products and services we provide. Please note that our websites may contain links to other websites, and we are not responsible for the privacy practices or content of these websites.
3. Collection and Use of Personal Data
Definition of Personal Data: Personal data refers to information that can be used on its own or combined with other information to identify an individual.
Collection Methods:
Directly provided by you: such as when creating an account, contacting customer service, participating in activities, etc.
Automatically collected by us: such as through the use of cookies, log recording, and other technologies to collect data on your interactions with the website.
Third-party sources: Where legally permitted, we may obtain relevant data from public and commercial third parties.
Purposes of Use:
Creating and managing accounts.
Processing transactions and service requests.
Contacting you and sending relevant information, including marketing materials (with your consent).
Sending important notifications, such as system updates.
Providing personalized user experiences and content.
Managing and communicating with suppliers and business partners.
Conducting internal audits, data analysis, and research.
Troubleshooting errors and synchronizing data.
Protecting the security of our products, services, and users.
Complying with legal requirements and enforcing our policies.
Legal Basis: We process your personal data based on contract fulfillment, your consent, legitimate interests, or legal obligations.
4. Use of Cookies and Similar Technologies
We use cookies and similar technologies (such as Flash Cookies, HTML5 LSOs) to ensure the normal operation of the website, provide personalized experiences, and collect website usage data. You can manage or delete these cookies according to your preferences.
5. Disclosure of Personal Data
We may disclose your personal data in the following circumstances:
Sharing with authorized partners to provide services or products.
Complying with legal requirements or responding to legal processes.
Protecting our legitimate rights and interests, preventing physical harm or property loss.
Sharing data among different language sites of Eenovance Energy.
6. Accessing and Modifying Personal Data
You have the right to access, correct, delete, or restrict our use of your personal data. If you wish to exercise these rights, please contact us through our online feedback system or by written request. Where required by applicable law, you also have the right to withdraw your consent to the processing of personal data.
7. Protection and Retention of Personal Data
We take appropriate physical, management, and technical measures to protect your personal data. We will retain your personal data for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law.
8. Processing of Children's Personal Data
Our products and services are primarily intended for adults. Children are not allowed to create accounts without the consent of their parents or guardians. If we discover that we have collected children's personal data without consent, we will delete it as soon as possible.
9. Third-Party Providers and Services
We may provide content or links from third parties. Please note that these third parties are not bound by this Policy, and we recommend that you review their privacy policies before submitting personal information.
10. Global Data Transfer
We may transfer your personal data globally to provide services or meet business needs. In such cases, we will ensure that the data transfer complies with this Policy and applicable legal requirements.
11. Policy Updates
We reserve the right to update or modify this Policy at any time. If there are changes to the Privacy Policy, we will publish the latest version on this page and may notify you through other channels.
12. Contact Us
If you have any questions, comments, or suggestions, please contact us at info@eenovance.com. We will respond to your request within thirty days.
13. Controller Information
When Eenovance Energy processes your personal data in accordance with this Privacy Policy, the relevant Eenovance Energy entity is the data controller. Contact information for each Eenovance Energy entity can be found on our official website.
Last Updated: November 2024